Empowering Community Support.

Scale your support efforts by harnessing your community.

Open. Engaging. Scalable. Community Support.

Allow your company's customers to evangelize your brand while staff supports urgent and personal issues.

Urgent / Sensitive
Issue Escalation

On Demand
Reporting

Redefining
Customer Support

As urgent or sensitive issues arise, staff can easily pull those conversations into private messages. If needed, issues can be moved into help desk or phone integrations.

Managers can quickly access activity happening in Awesomatic including customer sentiment, usage, and more. Customized automated reporting to keep tabs on support efforts.

Awesomatic has been successfully implemented for support, collaboration, FAQs, help desks, and more. The combination of real-time chat and long-term organization is a rarity that has many uses.

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